Sue (4th from the left) at London Health Sciences Centre Children's Hospital, post-presentation...
I facilitate conversations in health care about improving the patient and family experience. I share inspiration and practical tips about patient and family centred care, through workshops, speaking engagements, and dialogues. I also coach staff and families to share their own stories to educate and motivate positive change.
I can work on a monthly retainer for family centred care consulting, deliver short-term projects, or be engaged for one to two day speaking engagements and workshops.
My areas of specialty in patient and family centred care include:
- Building a community-based peer support program;
- Lessons learned for the hospital environment from a community-based peer support program;
- Starting up a Patient or Family Centred Care Council;
- Building a Family Faculty Program;
- Coaching for staff and families to share their stories to educate, motivate and inspire improved family experience;
- Creating a Network model to engage staff and families;
- Meaningful engagement of family advisors;
- Partnering with your Pediatrician:
- Disclosing Diagnosis – prenatal and post-natal’;
- Family Centred Care Strategy.
